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Old 21-05-11, 03:40 AM   #1
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newstar.gif AvatorBox : F.A.Q - Frequently Asked Questions !

Problem Description:

Code:
"SPD USB TO SERIAL NOT FOUND"
Reason:
The drivers are not installed for SpreadTrum USB communication


Solution:
You need to install the USB drivers for SpreadTrum. when Avator box has finished finding the pinouts for spreadturm handset, it will ask for SPD drivers, these drivers can be found inside folder: "C:\Avator Box\Drivers\Spd driver" just need to install them and then UCT can start working your handset.
You can also download this driver from official support area

If in case the computer not asks for any drivers after pinfinding, then you need to un-install the bad drivers from your device manager and then again re-install the supplied drivers.


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Old 21-05-11, 03:41 AM   #2
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Default Spreadturm handsets show "Failed to RXD"

Problem Description:
Code:
 Spreadturm handsets show "Failed to RXD"
Reason:
This error can be cause of many problems. can be cause of wrong connectivity, bad cable, wrong boot type


Solution:
Select "6600L-USB" or "6600L-USB" in options and try again

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Old 21-05-11, 03:43 AM   #3
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Default Error "Project ID not found" while connecting the handset

Problem Description:



Code:
 Error "Project ID not found" while connecting the handset
Reason:
AvatorBox Software is not able to find the project id inside the handset flash, project id is the version of the firmware. This can be cause of wrong boot selection, wrong memory type selection or can be due to empty flash chip or hardware fault.


Solution:
to solve this, first try with different boot type and mode type, try all boot and also try with "NAND" memory type as well. if still not works, then flash the handset with good flash file. if not able to flash, means bad flash chip, try rehot or replace.

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Old 21-05-11, 03:44 AM   #4
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Default Failed to read FS info.

Problem Description:



Code:
Read info is done. CPU: SC6600R Flash: NAND_H9BCS0GP0DPL Set FLASH Parameters... Settings have been completed! Reading FileSystem info... Failed to read FS info.
Reason:
The File System is not found by software


Solution:
Only way to solve this is by flashing the handset with correct flash file, or need to read flash from a working handset and then flash it to faulty handset.


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Old 21-05-11, 03:46 AM   #5
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Default Re: AvatorBox : F.A.Q - Frequently Asked Questions !

Problem Description:
Code:
Nor Flash ID: 0000000000000000
Nand Flash ID: 0000000000000000
Nor Flash not found.
Reason:
Bad flash IC


Solution:
First try to shake the flash ic at middle heat if still same then you need to replace the flash IC

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Old 21-05-11, 08:16 PM   #6
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Default Nor Flash not found.

Problem Description:

Code:
Nor Flash ID: 0000000000000000 Nand Flash ID: 0000000000000000 Nor Flash not found.
Reason:
Bad flash IC


Solution:
First try to shake the flash ic at middle heat if still same then you need to replace the flash IC

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Old 21-05-11, 08:23 PM   #7
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Default Error: Unsaft EFS Address, Please input the right format address and try again.

Problem Description:

Code:
Error: Unsaft EFS Address, Please input the right format address and try again. Failed to auto format.
Reason:
AvatorBox Software is not able to recognize the flash ad******* inside handset


Solution:
Try to do "Reset", If this not helps then only way to fix this is by flashing handset with correct flash file, if u don't have a flash file then u need to arrange a similar handset, read the flash from it or post in AvatorBox section request for same flash file with details info and then flash it to your faulty handset,Some phone have h/w issue also.

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Old 21-05-11, 08:26 PM   #8
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Default "Failed to format Flash"

Problem Description:

Code:
 "Failed to format Flash"
Reason:
Cannot format the flash for older type handsets, cause they not support new boot type.


Solution:
Just try different boot types and it should be okay. Some boot can work for some handsets. This is why it is not important that the latest boot will always work for all handsets. it can be also that only old boot type will work for some particular handsets.

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Old 21-05-11, 08:26 PM   #9
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Default Re: AvatorBox : F.A.Q - Frequently Asked Questions !

Problem Description:

Flashing stops at different percentage everytime. Means first try it stop at 30%, next time it stop at 35%, then 10% and so and so.


Reason:
This can be due to:
1. Bad Flash Chip
2. Low power to handset
3. Bad data inside Flash Chip


Solution:
First i suggest to try with slow baudrate, try flash with slow baudrate. if this not success then better erase the complete flash chip and then try again. This should sure help if its not a hardware fault.
If it still not helps, means can be hardware problem too, in this case you can rehot the Flash IC or replace if necessary.

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Old 21-05-11, 08:27 PM   #10
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Default Re: AvatorBox : F.A.Q - Frequently Asked Questions !

Problem Description:

Code:
Nor Flash ID: 0000000000000000 Nand Flash ID: 00EC2402C000000 Nor Flash not found.
Reason:
The phone have Nand Ic


Solution:
Change Flash Type To Nand And Boots To Ver3.952

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