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Old 06-01-09, 03:27 PM   #11
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Default My profile bits is ok but my phone is not unlocked?

Customer:

My profile bits is ok but my phone is not unlocked?

Answer:

Please flash your phone first to GENERIC, with marked SET to factory default. Then unlock it again.
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Old 06-01-09, 03:28 PM   #12
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Default BB5 wotp activation - Getting INI File Update... FAIL

Customer:

Getting BOX Status...OK
Getting INI File Update... FAIL


Answer:


This error mean that you use MT box update tool v3.7 from folder different of MT box Nokia installation folder.
Start and use update tool at the same folder where MT box Nokia installed
example: C:\Program Files\GriffinTeam\MT-Box\MT Tool 3.7.exe
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Old 06-01-09, 03:28 PM   #13
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Default BB5 wotp activation - Server Login... FAIL

Customer:

Getting BOX Status...OK
Getting INI File Update....[PIN:6Dxxxxxxxx79E0D6D2]OK
SNxxxxxxxx
Server Login... FAIL

Answer:


This error mean your box is already authorized by reseller,
but you have connection problem just keep trying till you get your box updated. Or check firewall or anti virus settings.
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Old 06-01-09, 03:29 PM   #14
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Default Getting INI File Update...Server Error 1(8)

Customer:

Device:<\\?\usb#vid_a550&pid_f00d#xxxxxxxxx#{e6ef 7dcd-1795-4a08-9fbf-aa78423c26f0}>
SN:00********
Getting BOX Status...OK
Getting INI File Update...Server Error 1(8)

Answer:

This error mean your box is not authorized (activated by reseller) to use BB5 unlock wotp.
Please contact your reseller.
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