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PalmOS Palm, Treo, Sony CLIÉ, Tungsten, Zire, Handspring and other Palm Operating System based Devic

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Old 23-07-11, 11:11 PM   #1
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Arrow Hard Reset PalmOS

Performing a Hard Reset on a Palm Pre 2

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm unit returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
  1. Open Device Info.
  2. Tap Reset Options. You'll see the following screen:
Do one of the following:
  1. To erase any applications you installed from App Catalog, as well as any information associated with those applications: Tap Erase Apps * Data twice.
  2. To erase all files stored in USB drive storage, such as pictures, videos, and music: Tap Erase USB Drive twice.
  3. To erase both your applications and USB drive storage files, as well as information about your Palm profile: Tap Full Erase.
  4. If you want a clean erase of your currently installed apps and files but plan to continue using the phone, tap Full Erase again. If you plan to give the phone away and you do not want your data and files to be recoverable even using a third-party tool, tap Secure Full Erase.
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Old 23-07-11, 11:12 PM   #2
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Default Palm Pixi Hard Reset

Performing a Hard Reset on a Palm Pixi

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm unit returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
  1. Open Device Info.
  2. Tap Reset Options. You'll see the following screen:
Do one of the following:
  1. To erase any applications you installed from App Catalog, as well as any information associated with those applications: Tap Erase Apps * Data twice.
  2. To erase all files stored in USB drive storage, such as pictures, videos, and music: Tap Erase USB Drive twice.
  3. To erase both your applications and USB drive storage files, as well as information about your Palm profile: Tap Full Erase.
  4. If you want a clean erase of your currently installed apps and files but plan to continue using the phone, tap Full Erase again. If you plan to give the phone away and you do not want your data and files to be recoverable even using a third-party tool, tap Secure Full Erase.
  5. This performs a complete wipe of the phone. Note that a secure full erase takes considerably longer than a “regular” full erase.
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Old 23-07-11, 11:13 PM   #3
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Default Palm Centro Hard Reset

Performing a Normal (Soft) Reset on a Palm Centro

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
  1. Remove the battery from your Centro, and then reinsert it. Don’t know how? See Replacing the battery.
NOTE The reset begins when you reinsert the battery.
  1. At the end of the soft reset, Date * Time Preferences appears. Select Done.
Performing a Hard Reset on a Palm Centro

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Centro returns to its default settings and looses all information that is not recorded in ROM.
To perform a System reset:
  1. Remove the battery from your Centro, and then reinsert it.
  2. When the Palm logo appears, press and hold Up until the black status bar at the bottom of the screen fills and disappears, and then release Up .
  3. Delete the third-party application that you suspect is causing the problem.
  4. Perform a soft reset. The wireless features of your Centro are not available until you complete this step.
To perform a hard reset:
  1. Remove the battery from your Centro, and then reinsert it. Don’t know how? See Replacing the battery.
  2. When the Palm logo appears, press and hold Power/End until the black status bar at the bottom of the screen fills and disappears, and then release Power/End .
  3. When the Erase all data? prompt appears, press Up . to confirm the hard reset.
IMPORTANT If a Reformatting in progress message appears, do not touch your Centro until the process is complete. This may take up to 10 minutes.
  1. When the language selection screen appears, select the same language you selected for your desktop software.
IMPORTANT Always use the same language for your Centro, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.
  1. (Optional) If you want to confirm that the hard reset was successful, immediately afterward, press Applications and select HotSync
If your device name appears in the upper-right corner, the hard reset was not successful.
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Old 23-07-11, 11:14 PM   #4
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Default Palm Treo 750 Hard Reset

Performing a Normal (Soft) Reset on a Treo 750

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
  1. If your smartphone responds to key presses, press and hold Power/End to turn off your phone.
  2. If the screen display is on, press Power/End to turn off the screen.
  3. Open the expansion card slot door on the side of your smartphone.
  4. Use the stylus tip to gently press the reset button next to the expansion card slot.
  1. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
Performing a Hard Reset on a Treo 750

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
  1. Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard rest.
  2. Open the expansion card slot door on the side of your smartphone.
  3. If the screen is off, press Power/End to wake up the screen.
  4. While pressing and holding Power/End , use the tip of the stylus to gently press and hold the reset button next to the expansion card slot.
  5. Continue pressing and holding both buttons until the “Erase all data?” prompt appears.
  6. Press Up to confirm the hard reset.
  7. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
  8. (Optional) Synchronize to restore yourpreviously synchronized info. If you us a backup utility, you may also need to restore a backup to recover additional info and settings.
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Old 23-07-11, 11:15 PM   #5
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Default Palm Treo 755p Hard Reset

Performing a Normal (Soft) Reset on a Treo 755p

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
  1. Remove the battery from your device, and then reinsert it.
Note: The reset begins when you insert the battery and ends when the Date * Time Preferences screen appears.
  1. Select Done.
Performing a Hard Reset on a Treo 755p

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.
To perform a system reset:
  1. Remove the battery from your device.
  2. Press and hold Up . on the 5-way while reinserting the battery. (See “Replacing the Battery” on page 291 for details.)
  3. When Date * Time Preferences appears, then release Up .
  4. Delete the third-party application that you suspect is causing the problem.
  5. Perform a soft reset. (The wireless features of your device are not available until you complete this step.)
To perform a hard reset:
  1. Remove the battery from your device.
  2. Press and hold Power/End while reinserting the battery.
  3. When the Access Powered logo appears, release Power/End
  4. When the “Erase all data?” prompt appears, press Up . to confirm the hard reset.
  5. If a “Reformatting in progress” message appears, do not touch your device until the process is complete. This may take up to ten minutes.
  6. Follow the onscreen instructions to align the screen and set the date and time.
  7. (Optional) If you want to confirm that the hard reset was successful, press Applications and select HotSync (If you see your device name in the upper-right corner, the hard reset was not successful. If you do not see your device name, then the reset was successful.)
  8. Sync to restore any previously synchronized information.
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Old 23-07-11, 11:15 PM   #6
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Default Palm Treo 700p Hard Reset

Performing a Normal (Soft) Reset on a Treo 700p

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
  1. Press the battery door release button, and slide the battery door downward to remove it from your smartphone.
  2. Use the stylus tip to gently press the reset button on the back of your smartphone.
Performing a Hard Reset on a Treo 700p

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.
To perform a system reset:
  1. Press the Battery Door Release button, and slide the battery door downward to remove it from your Treo smartphone.
  2. While pressing and holding Up , use the tip of the stylus to gently press the reset button on the back of your device.
  3. When the logo screen appears, release Up .
  4. Delete the third-party application that you suspect is causing the problem.
  5. Perform a soft reset. The wireless features of your smartphone are not available until you complete this step.
To perform a hard reset:
  1. Press the Battery Door Release button, and slide the battery door downward to remove it from your smartphone.
  2. While pressing and holding Power/End , use the tip of the stylus to gently press the reset button on the back of your smartphone.
  3. Continue pressing and holding Power/End . When the logo screen appears, release Power/End .
  4. When the “Erase all data?” prompt appears, press Up . to confirm the hard reset.
  5. If a language selection screen appears, select the same language you selected for your desktop software.
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Old 23-07-11, 11:16 PM   #7
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Default Palm Treo 700w Hard Reset

Performing a Normal (Soft) Reset on a Treo 700w

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
  1. Press the battery door release button, and slide the battery door downward to remove it from your smartphone.
  2. Use the stylus tip to gently press the reset button on the back of your smartphone.
  3. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
Performing a Hard Reset on a Treo 700w

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
  1. Press the Battery Door Release button, and slide the battery door downward to remove it from your smartphone.
  2. While pressing and holding Power/End , use the tip of the stylus to gently press the reset button on the back of your smartphone.
  3. Continue pressing and holding Power/End . When the logo screen appears, release Power/End .
  4. When the “Erase all data?” prompt appears, press Up . to confirm the hard reset.
  5. If a language selection screen appears, select the same language you selected for your desktop software.
  6. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
  7. (Optional) Sync your smartphone with your computer to restore your previously synchronized info. Connect your smartphone to your computer, press Menu (right action key), and then select Programs > ActiveSync > Sync. If you use a backup utility, you mayalso need to restore a backup to recover additional info and settings.
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